Vuuhu.net Privacy Policy

At Vuuhu.net, we highly value your privacy and make every effort to protect your personal data. This Privacy Policy explains how your personal data is collected, used, shared, and protected when you visit our website, use our services, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

Vuuhu.net collects various types of information to provide and improve our services:

  • Information You Directly Provide:

    • Account Information: Information you provide when creating an account, such as your name, email address, username, password, and contact details.
    • Payment Information: Billing address and payment method details used for subscription or service purchases (sensitive data like credit card information is securely processed by third-party payment processors and not stored on our servers).
    • Communication Information: Information you provide when contacting customer support or giving feedback.
    • User Content: Any content you upload, create, or modify while using AI functions like text generation, image editing, or video creation. This content is processed for the purpose of providing and improving the service.

  • Information We Collect Automatically:

    • Usage Data: Information about how you use our website (pages visited, links clicked, time spent, features used).
    • Technical Data: Your IP address, browser type and version, operating system, device type, referring URLs, device identifiers, and network information.
    • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to ensure the functionality of our website, personalize the user experience, and analyze usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes:

 

  • Service Provision and Improvement:

    • To provide, operate, and maintain our services to you.
    • To ensure AI-powered features (text, image, video generation, etc.) function accurately and effectively.
    • To continuously improve our services, add new features, and optimize the user experience.
    • To process your content and provide you with tailored results.

  • Account Management and Support:

    • To manage your account, process your orders, and provide you with billing information.
    • To answer your questions, provide technical support, and fulfill your customer service requests.

  • Personalization:

    • To personalize your experience, remember your preferences, and offer content and features relevant to your interests.

  • Communication:

    • To send service-related updates, security alerts, technical notices, and administrative messages.
    • To provide information about marketing communications (depending on your preferences), promotions, and special offers. You can opt out of such communications at any time.

  • Analytics and Research:

    • To understand how our services are used, analyze trends, and evaluate website traffic.
    • To conduct market research and develop our service strategies.

  • Security and Legal Obligations:

    • To ensure security, prevent fraud and abuse.
    • To comply with legal obligations, respond to legal processes, and protect our rights.

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • Third-Party Service Providers:

    • Information is shared with trusted third-party providers to deliver services such as payment processing, website hosting, data analysis, email delivery, customer support, and marketing. These providers are obligated to use your information only to perform services on our behalf.
    • Your interactions with AI models (e.g., text generation requests) are shared with relevant AI providers (Gemini, OpenAI, etc.) via API. However, we do not directly share your personal identifying information with these providers; only the content or commands necessary for service delivery are transmitted.

  • Legal Requirements and Protection:

    • If we believe it is legally required by a subpoena, legal process, or government request.
    • To enforce the terms and conditions of our services or to protect our rights, privacy, safety, or property.

  • Business Transfers:

    • In the event of a merger, acquisition, asset sale, or bankruptcy, your personal information may be among the transferred assets.

  • With Your Consent:

    • Your information may be shared for other purposes with your explicit consent.

Important Note: At Vuuhu.net, we follow best practices in our API integrations to ensure the confidentiality and security of data shared with AI providers. These providers have their own privacy policies, and we do not have direct control over their data processing practices. We encourage our users to make informed decisions regarding their data privacy.

4. Data Security

We implement physical, technical, and administrative security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular security audits. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data retention periods vary depending on the type of information collected, the purpose of use, and legal or regulatory requirements.

 

6. Your Rights

You have certain rights regarding your personal data:

  • Right to Access: The right to access and obtain copies of the personal data we hold about you.
  • Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: The right to request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: The right to request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, or to request its transfer to another controller.
  • Right to Object: The right to object to the processing of your personal data, including for direct marketing purposes.
  • Right to Withdraw Consent: The right to withdraw your consent at any time where the processing is based on your consent.

To exercise these rights, please contact us using the contact information provided at the end of this policy. We will respond to your requests in accordance with applicable laws.

 

7. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from individuals under this age. If we learn that we have collected personal information from a child under 18, we will promptly delete that information from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

 

8. Third-Party Links

Our website may contain links to third-party websites or services that are outside our control. We are not responsible for the privacy practices or content of these sites. We strongly advise you to read the privacy policy of every website you visit.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make any changes, we will notify you by posting the new policy on our website and updating the "Last Updated" date at the top of the policy. For material changes, we may notify you by email or through a prominent notice on our website prior to the change becoming effective. Changes to the policy are effective when they are posted. You are advised to review the changes periodically.

10. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please do not hesitate to contact us:

Email: info@vuuhu.net